General Information

This webshop is operated by Vince Angels ApS,
located at Vesterbrogade 208, 1800 Frederiksberg C.

VAT number: 44032244.

Contact us at:
Telefon: 93915350
Email: [email protected]
for any questions or inquiries.

Prices and Payment

2.1 All prices in the webshop are stated in Euro and include VAT, unless otherwise indicated.

2.2 Payment can be made using the accepted payment methods specified during the checkout process.

2.3 The goods remain our property until payment is received in full.

Delivery

3.1 We strive to deliver orders within the specified delivery time. However, delays may occur in cases of force majeure or other unforeseen circumstances.

3.2 Delivery costs will be provided during the checkout process and may vary depending on the delivery method and destination.

3.3 The risk of the goods passes to you when they are delivered to the specified delivery address.

Right of Withdrawal and Returns

4.1 You have the right to withdraw from your purchase within 14 days after receiving the goods. You must notify us of your decision to withdraw by sending a written notice to [contact information].

4.2 The goods must be returned in their original packaging and in unused and saleable condition. You are responsible for the costs of the return, unless the goods are defective or delivered incorrectly.

4.3 We will refund the purchase price within 14 days after receiving the returned goods, unless otherwise agreed.

4.4 According to applicable legislation, you usually do not have the right to cancel the purchase of services as they are provided and performed immediately after the agreement is concluded. This means that once you have ordered and paid for a service from us, you usually cannot cancel the purchase and demand a refund.

However, we always strive to deliver high-quality service and meet your expectations. If you have any questions, concerns, or complaints regarding a ordered service, please contact us. We will do our best to address any issues and ensure your satisfaction.

Please note that there may be exceptional circumstances where we may consider refunding or compensating for a service at our own discretion. Such circumstances will be assessed individually and in accordance with applicable legislation.

We recommend carefully reviewing the description of the specific service before making your purchase. If you have any questions or are unsure about anything, feel free to contact us for further information and guidance before placing your order.

Please remember that this right of cancellation applies only to non-refundable services. For goods or products that are eligible for return and refund, please refer to our cancellation and return policy.

If you have any further questions regarding our right of cancellation or other policies, please don’t hesitate to contact us. We are here to assist you.

Complaints and Errors

5.1 If you receive defective or faulty goods, please contact us immediately so that we can resolve the issue.

5.2 Any complaints regarding non-delivery or incorrectly delivered goods must be made within a reasonable time after receipt.

Limitation of Liability

6.1 We assume no liability for any indirect or consequential damages that may arise from the use of our products or services.

6.2 Our total liability is limited to the amount you have paid for the respective goods or services.

Personal Data

7.1 We process your personal information in accordance with our privacy policy. By placing an order, you accept our processing of your personal information in accordance with it.

Changes to the Terms and Conditions